Consumer Experience Management Platform
360° innovation to grow your business
Welcome to the world’s first SaaS experience platform for Communications Service Providers (CSPs). This cloud-based, hardware-agnostic solution enables the rapid delivery of new services at a massive scale.
Sign up nowOperational solutions
Dynamic data & monitoring tools
Haystack
Enhance your service with new levels of network visibility & efficiency.
Harvest
Market analytics & automation to strategically guide your business.
The OpenSync advantage
- 1
Extends the life of hardware by deploying new services through the cloud.
- 2
Compatible with all major chipset vendors and Consumer Premises Equipment vendors.
- 3
Fast deployment of new services to delight customers and increase revenue.
OpenSync is a silicon-to-cloud, open-source framework that benefits CSPs by removing dependency from Original Design Manufacturers.
Trusted by 350 CSPs and over 43 million homes worldwide
Think about our Platform as a single, integrated solution with our services working together seamlessly. Your subscribers will enjoy self-optimizing WiFi, cyber-security, access controls, and more. CSPs get back-end applications for unprecedented visibility and support. Plume can be deployed with our SuperPods or across a wide variety of hardware options via OpenSync.
It's time to win on experience
Boost customer satisfaction, lower costs, release new services at scale, and increase subscriber value by up to 70%.*
Connectivity
Adaptive WiFi uses AI to automatically optimize signals for faster, stronger connections and prevent issues before they happen.
Transparency
See what’s really happening with your network. Our cloud-based system gives your service and support teams advanced topographic visibility.
Safety
Upgrade your subscribers' peace of mind. Our always-on security features help Providers stay a step ahead of the latest cyber-threats.
Personalization
Our user-friendly apps empower subscribers to control, customize, and manage access to their networks with intuitive interfaces.
“People think we are magicians in solving their network problems. Plume is a huge part of the magic.”
Alex Robinson
Open Wireless
Florida, US
“The global satisfaction of our customers is three times the average since partnering with Plume.”
Benjamin Sherman
VOO
Brussels, Belgium
“Plume gives us visibility into what's happening in the ecosystem in real-time … with dashboards, we can see what’s happening and are able to react and respond effectively.”
Shawn Omstead
Bell
Montreal, Canada
Plume was built to build your business
Put the speed and scale of our Platform to work for your bottom line today.
The smart home revolution is accelerating
CSPs can’t wait to evolve their approach. Discover how to exceed subscribers' expectations with our exclusive strategy guide.
